Open a support ticket
For an active service, order, invoice or account question, create a ticket from your customer panel.
Open customer panelReach the OnlyVDS team through the channel that best matches your question. Existing customers can keep service history together through the customer panel.
A few useful details allow the team to direct your question to the correct place.
Include the service or order reference and a concise description of the issue in your support ticket.
Share the workload, preferred resources and operating system so we can understand the configuration you need.
Include the relevant order or invoice reference. Do not send passwords or other sensitive credentials.